Managed Services 

Managing applications and infrastructure has been a core activity of Inter Access since 1996. In this activity, we do not operate according to the traditional motto ‘let us handle your entire information management’. We chose an innovative path using the motto ‘let us do the things we are really good at’. Nowadays, this is called multi-sourcing. This means that you split up your information environment and hand over support of a number of parts to experts. Inter Access provides this expertise for supporting Oracle EBS and SAP applications, including the underlying platform.

Vision and ambition

Inter Access believes in ‘industrialisation of IT-support’. By this, we mean:

  • Maximum reuse of development components
  • Extensive automation of support and management tasks
  • Sharing resources between applications and customers.

This reduces the amount of human activities surrounding management and support. The work that remains is more complex, of higher value and as such, more interesting.
As a result of our size and our partnerships we have a unique position in the Belgian and Dutch Outsourcing market:

  • We are small enough to be flexible and big enough to guarantee stability.
  • We select partners that match our organisation in size and complexity.
Outsourcing Services

Inter Access can completely take over management and support of specific systems from you based on agreed service levels: from applications to network. The majority of the activities take place remotely, from Hilversum (at night even from Indonesia) and a state of the art grid data centre in Amsterdam. Thanks to our advanced grid architecture, we are capable of implementing changes in the application landscape in only a fraction of the usual time. We call this: Applications on Demand.

Focus

The Inter Access Outsourcing unit focuses on the following areas:

Oracle on Demand

Inter Access supports complete Oracle E-Business applications for various customers in the Inter Access grid infrastructure. By integrally managing the storage, network, server, database and application layer, we realise major benefits for the customer in terms of flexibility and costs. And all this, in a high security environment befitting critical business applications. This innovative approach and infrastructure is the result of specialists working together. That is what Inter Access stands for.

Workplace on Demand

Inter Access offers its customers a high quality workplace on demand solution. This solution aims at only paying for use of standard functionality ‘off the shelf’ (such as MS Office). High availability and flexibility regarding additional requirements are a standard part of the solution.

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